HDLO
HDLO
SERVICES

Luxury property management in Sun Valley

One dedicated manager for your second home, and the attention most companies can't give.

Most property managers in the valley run a quick weekly check across dozens of homes. We manage a handful, so each one gets a manager who knows it well: its systems, its quirks, and the details you'd never think to mention.

First snow on Bald Mountain above Sun Valley

What's included

One dedicated manager.

Every task for your home runs through one person who knows its history. We work with a deep bench of trusted local trades, but you only ever deal with your manager. Each manager is capped at a small number of homes, so your home's share of their time is protected.

Frequent walkthroughs.

Every room, every system, and the exterior, on a schedule set to your home and after every major storm. Frequent visits are how small problems get caught before they become expensive ones.

Quarterly deep audits.

Luxury homes have a lot of features, and every feature can fail. Once a quarter we press every button, open every door, test every window, and run every system. Something that worked last month isn't guaranteed to work next month.

Checklists built for your home.

We start with our standard checklists and refine them for your home over time. Every surprise becomes a new step, so the same problem never happens twice. (Why we don't stop at the checklist)

Always ready.

Your home stays ready for an arrival on short notice. A large remodel may limit this while the work is underway.

Seasonal readiness.

Winterizing, heat tape, snowmelt, gutters, irrigation, and wildfire season, all handled on schedule. (Winterizing a Sun Valley second home)

Vendors and projects.

We hire, schedule, supervise, and sign off on the work. For larger projects, we partner with local designers, general contractors, and architects.

Home documentation.

Private guides to your home's systems and custom features, for you and your guests, as written steps or short videos.

Household and vehicles.

Essentials tracked and restocked, and cars serviced, driven while you're away, and detailed. (See concierge)

Emergency response.

Leaks, outages, alarms. In a valley where help is hard to find, we pick up the phone and show up.

PRICING

How pricing works

A flat monthly retainer covers routine care and reserves your manager's time. Projects and extra work are billed hourly and itemized, so busy months are never a mystery.

Start with a walkthrough →